Privacy Policy

 

EnglishwithQendresa LLC understands that your privacy is important. We are committed to protecting your personal information and being transparent about how we collect, use, and share it. By using this website, you agree to the terms of this Privacy Policy and our Terms of Use. “We,” “our,” or “us” refers to EnglishwithQendresa LLC. “You,” “your,” “user,” or “visitor” refers to the individual accessing our site.

Personal and Non-Personal Information
This Privacy Policy explains how we collect and handle both personal and non-personal information.

What is Non-Personal Information and How Is It Collected?
Non-personal information cannot be used to identify you. When you browse this website, we may collect information like your browser type, pages viewed, and time spent on the site. This data is collected automatically and may be used for analytics, website improvement, and marketing purposes. Since it doesn’t identify you, we may use and share non-personal information freely.

What is Personal Information and How Is It Collected?
Personal information identifies you as an individual. This includes your name, email address, mailing address, telephone number, and payment details. We may collect this information in the following ways:

  • When you fill out a form or send us an inquiry

  • When you register for a service or make a purchase

  • When you interact with customer support

  • When you respond to a survey, submit a review, or sign up for our email updates

Cookies and Similar Technologies
We may use cookies and related technologies like web beacons to improve your experience. Cookies are small text files that store user preferences and make it easier for you to navigate our site. For example, cookies help us remember your login details or previous activity.

We may also use third-party cookies for analytics, email tracking, or advertising purposes. These cookies collect anonymous data and are only used in aggregated form. If you do not wish to receive cookies, you can modify your browser settings to decline them. However, some features of our website may not function properly if cookies are disabled.

How Do We Use Your Personal Information?
We use personal data for purposes such as:

  • Giving you access to our products and services

  • Responding to your questions or support requests

  • Processing orders and billing

  • Sending you relevant updates, marketing emails, or surveys

  • Customizing your experience and improving our services

  • Research and analysis

  • Protecting the safety, rights, or property of users and others

  • Complying with legal obligations

We may also anonymize your data by removing identifying details. Once de-identified, this data may be used as non-personal information.

Do We Share Your Personal Information?
We do not sell or rent your personal information. We may share it in the following cases:

  • With trusted service providers who help us operate the website, process payments, or support our services

  • In the event of a company sale, merger, or acquisition

  • When required by law, court order, or government request

  • To protect our rights, safety, or property or that of our users

We ask all third-party vendors who collect or process personal data on our behalf to respect your privacy and only use data as instructed.

Third-Party Ads and Cookies
We may allow third-party advertisements on our site, which may use cookies or web beacons to collect anonymous data about your browsing activity. These cookies are controlled by the third parties and not by us. You are encouraged to check their privacy policies for details. We do not share your personal data with these advertisers.

Communication and Marketing
We may occasionally contact you by email, phone, or post to share updates, new services, or other content we think may be of interest. If you wish to unsubscribe, you can do so at any time using the link in our emails or by contacting us at [email protected].

Some features of the site allow you to communicate with us via online forms. If you request a response, we may reply by email, and the message may include personal details. Please note that email communications may not be fully secure.

How We Protect Your Personal Information
We take reasonable technical and organizational measures to safeguard your personal data from loss, misuse, or unauthorized access. Only authorized personnel and trusted partners have access to your data, and they are required to handle it securely and confidentially. However, no method of online transmission is 100% secure, and we cannot guarantee complete protection.

Links to Other Sites
Our site may include links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Public Forums and Discussions
Any information you post in public forums or discussion areas on our site becomes public. Please avoid posting sensitive personal information. We are not responsible for how others may use or share content posted publicly.

Access, Changes, and Deletion of Your Data
You can request to access, update, or delete your personal information by contacting us at [email protected]. You may also unsubscribe from communications or update your preferences at any time.

Children’s Privacy
We do not knowingly collect personal information from people under the age of 18. If you believe a child has submitted data to us, please contact us immediately and we will delete it.

Changes to This Policy
We reserve the right to update this Privacy Policy at any time. If we make material changes, we will notify you via email or a notice on our website. Your continued use of the site after changes have been made constitutes acceptance of the new policy.

If you have any questions about this Privacy Policy or how we use your data, please contact us at [email protected].